Create Group
Contents
Agency Information
This section gives information about your agency name, address, country, phone & fax.
Create Cruise Group
There are two ways to start a Cruise Group.
1. Provide the Sail Date and Ship Name
OR
2. Provide the Voyage Number - this is the BEST option to ensure you are selecting the correct voyage for your group. There are cruises in some markets that offer different length voyages that depart on the same date. These departures will have different voyage numbers. To better identify the voyage you desire, use the Voyage Number option.
HINT: Go to Create Booking in POLAR Online to see the voyage numbers for each sailing. If the code XCG is present next to the voyage number, it means the voyage is no longer open to further groups.
End of Auto-Assign Range Reached
If this error code is displayed (RAGT-001I END OF AUTO-ASSIGN RANGE REACHED) when creating a new group using Polar Online, please contact the cruise line's Reservations Department. Please have the reservation agent contact the Groups Department to have an agent build a group on the voyage desired. Once the groups agent creates the new group, they will give you the new group number. You can then manage the new group through Polar Online.