Create Booking

Contents

Helpful Hints

Once the information is completed on this screen and you click the "SAVE AND CONTINUE" button, the booking is made. A booking confirmation will be sent to you automatically once the booking has been confirmed.

TBA Names
A legal first and last name is required to make a booking. "TBAs" (To Be Advised) will not be accepted. Any booking made with "TBA" will be canceled by Holland America. For more information about name policies, please call Holland America.

Bed Configuration
When booking a guarantee it is not possible to select a bed configuration because the specific cabin is unknown. Simply leave the field blank. In some cases the system may not accept a bed configuration either because the stateroom does not feature convertible beds or because a certain configuration is required. If the system accepts neither king, queen, nor twin, leave the field blank.

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Voyage Information

This shows the category and cabin that were selected. If booking into a group, the group number shows as well.

Title
Select the correct title for the passenger from the drop down menu. This is a required field. The title must agree with the gender.

First Name
Type the first name as it appears on the passenger's travel documents. This is a required field. If you have entered the membership number, the name will appear as it shows on the passenger's member record. If this is incorrect, the name should be corrected on the membership record. This can be changed at the by calling Holland America.

 

Middle Name
Type the Middle name as it appears on the passenger's travel documents. This is a required field. If you have entered the membership number, the name will appear as it shows on the passenger's member record. If this is incorrect, the name should be corrected on the membership record. This can be changed at the by calling Holland America.


Last Name
Type the last name as it appears on the passenger's travel documents. If you have entered the passenger's membership number, the name will appear as it shows on their member record. If this is incorrect, the name should be corrected on the membership record. This can be changed at the by calling Holland America. The correct last name must be entered to make the booking.

Suffix
Suffixes, such as Jr., Sr., or Ph. D. can be entered here. If you entered the passenger's membership number the suffix should match their membership record. This is not a required field.

Gender
Select the correct gender from the drop down menu. This is a required field. The gender must agree with the title.

Age
This field is not required for the 1st and 2nd passengers. It is required for the 3rd and 4th passengers. Add the age by selecting the correct option from the drop down menu.

Note: The exact age should be entered for all passengers under 21 years old.

Member #
Enter the correct membership number for each passenger, if applicable. Be sure to enter the entire 9-digit number. If you do not know the passenger’s membership number, you can try to locate it using the search option (press the magnifying glass to initiate the Passenger Search function).

Birth Date
Enter the two digit day, three letter month, and four digit year (01Jan2011) of the client’s date of birth.


Cancellation Protection Plan (CPP)
Cancellation Protection Plan is automatically included on each booking. You can change this by selecting an option from the drop down menu.

For more information regarding Cancellation Protection Plan, please refer to a Holland America brochure or call Holland America.

Cancellation Protection Plan Summary

Secure Flight Requirements

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Dining & Bedding Information

Seating Request
Select the desired dining room and dining time from the drop down menus. These are required fields.

Dining Room:

Dining Time:

 

Seating

Availability

EARLY UP

Available

MAIN UP

Available

EARLY LO

Closed

MAIN LO

Closed

OPEN

Available

Table Size
Select a table from the drop down menu. The choices offered are:

Ship Bed
Choose the desired bed configuration from the drop down menu.

When booking a guarantee it is not possible to select a bed configuration because the specific cabin is unknown. Simply leave the field blank.

In some cases the system may not accept a bed configuration either because the stateroom does not feature convertible beds or because a certain configuration is required. If the system accepts neither king, queen, nor twin, leave the field blank.

Upgrade
If your clients prefer to stay in the cabin you have selected, click on the "Upgrade Decline" checkbox to decline the complimentary upgrade program. If the Decline box is not checked, your client will be eligible for a complimentary upgrade if one should become available.

Travel with ID
Click on the "Create Travel With ID" checkbox if you wish to cross-reference this booking with other bookings made through your agency on this sailing.

Land Bed 
This field allows you to choose the bed configuration for the land portion of a Cruisetour.

Hotel Smoking
Please note nearly all properties that Holland America Line uses are non-smoking. For further assistance, you may call Reservations at (800) 426-0327.

Save And Continue button
Click the "SAVE AND CONTINUE" button to complete the booking.

Return to Cabin Selection button
Click the "BACK" button to go back one screen and choose a different cabin. If you go back, the cabin you had already selected will no longer show on the list of available cabins.

Reset Form button
Click the "RESET FORM" button if you would like to erase all of the information you have typed on this screen and start over.

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