Booking Confirmation
Helpful Hints
This is your first opportunity to write down the booking number.
This screen features totals for the booking, rather than a breakdown of pricing by passenger. It also features payment dates.
Summaries & Passenger Information
Travel Agent
This is your POLAR Online User ID. You may change this to your actual name by clicking the BOOKING INFORMATION link and changing the Travel Agent field.
Dining Status Summary
Confirmed Dining:
- U1Y Confirmed early dining
- U2Y Confirmed main (late) dining
- OY Open Dining confirmed
Waitlisted, Open Dining Available:
- U1WOA Early dining waitlisted, Open dining available assigned
- U2WOA Main (late) dining waitlisted, Open dining available assigned
CPP
This is the cost for Holland America Line’s Cancellation Protection Plan. This is an optional purchase. The plan cost is in addition to any required deposit and/or cruise payments and takes effect upon Holland America Line’s receipt of the plan cost. The plan cost is non-refundable once cancel fees begin to accrue.
Cancellation Protection Plan Information
Package Summary & Important Notes
This section gives information about transfers and hotel packages on the booking.
Matched Status
A Matched Package or Resource indicates that a Waitlist request for this service has cleared and you must contact 1-877-SAIL-HAL Monday-Friday 5am-7pm PST and Saturday-Sunday 6am-5pm PST to accept or decline this service. All Matched Packages or Resources will automatically be canceled if they are not accepted by the Expiration Date listed on your confirmation. Additional Terms and Conditions may apply. See your Waitlist Package confirmation for more details.
Important Notes
Information regarding bed configuration, cross-referencing and some visa information will display here.
Services
This screen includes a services field under the Cruise Fare Information section, which reflects any Special Services gifts purchased by the passengers and added to the booking total.
Gift
This screen includes the gift field in the Commission Information section, which reflects any Special Services gifts purchase by the travel agent and deducted from the commission.
Payment Options
Received
The amount of money that has been received on the booking.
Balance Due
The net balance due without the commission.
Final Due
The final payment date.
Option Date
The date by which the deposit must be paid.