Automatic Complimentary Upgrade Program
Contents
Overview
P&O Cruises offers complimentary automatic upgrades. Occasionally, a cruise is set for automatic upgrade, and bookings are selected to be upgraded to higher categories at no additional cost to the passengers. These upgrades are automatic and based on availability. Since we are not able to upgrade every booking, you should book your passengers in a category in which they will be happy to sail.
If an upgrade occurs, it will be automatically added to the booking some time prior to sailing, and a confirmation will be sent to the agency.
We do not guarantee the following:
- That cross-referenced bookings will all be upgraded, or that they will be upgraded to staterooms near each other.
- That an upgrade will occur.
Once the complimentary upgrade has been assigned the passenger will be unable to move back to the original stateroom they booked.
Automatic Upgrade Decline Box
We recommend declining the automatic upgrade if the passengers are cross-referenced and would like their staterooms near each other or if the passengers have very specific requests regarding their stateroom (side of the ship, near the elevators, etc.) In order to decline the upgrade, click the “AUTOMATIC UPGRADE DECLINE” box.