Booking Confirmation
Contents
Helpful Hints
This is your first opportunity to write down the booking reference.
This screen features totals for the booking, rather than a breakdown of pricing by passenger. It also features payment dates.
Dining Status Summary
This section gives information about the selected dining options and their status
- E1Y = Early dining confirmed, T1Y = Traditional first dining confirmed, T2Y = Traditional second dining confirmed, OY = Anytime dining confirmed.
- Example: Dining Status T1WOA this example means traditional first dining is waitlisted and the anytime dining will be their dining selection if they do not clear the waitlist by the sailing date.
Flight Choice
On select voyages Flight Choice will be the only way to book cruiseline air. While creating a booking you will be able to view available air schedules by clicking on the Flight Choice button. Once you have clicked the Flight Choice button the Flight Choice tool will pop-up in a separate window, and here is where you can view the available air schedules and rates for your clients. You will be allowed to select the desired air schedule and rate once the cruise booking is created and deposited.
Flexible Air Option
Passengers choosing the flexible air option will have the benefit of a fully refundable air ticket that can be changed without charges up to 45 days before the first flight, allowing them freedom in their travel plans. Tickets are not payable until the final cruise payment is due.
Restricted Air Option
Passengers may also choose a typically lower-priced restricted option that gives access to competitive fares. These tickets are generally not refundable (e.g. no cash back), and are subject to change and cancellation fees. In addition, restricted air tickets must be paid for at the time of booking to lock in the schedule and air rate. However, prices are not guaranteed until paid in full.
*Once you have selected the desired air schedule and rate from the Flight Choice tool you will need to click the "Refresh" button to view air selection on the deposited booking.
Package Summary
This section gives information about transfers and/or Hotel Packages for your passengers' booking.
- Abbreviations: XFR = Transfer, APT = Airport, SHP = Ship, HTL = Hotel
Important Notes
Information regarding bed configuration, cross-referencing and some visa information will display here.
Services
This screen includes a services field under the cruise fare information section, which reflects any special services gifts purchased by the passengers and added to the booking total.
Gift
This screen includes the gift field in the commission information section, which reflects any special services gifts purchased by the travel agent and deducted from the commission.
Agent Information
Travel Agent Information
Booking Agent: Displays the travel agent who originally created the booking. This name is automatically pulled from our agency database. If this field is blank please do not worry. The booking agent name is permanently stored on the booking and cannot be changed.
Agent Contact: Displays the most recently designated agent contact. Initially this name may be the same as the booking agent. However, this name can change over time if the booking is assigned to a new agent or if a second agent calls to make changes to the booking.
Payment Options
Received
The amount of money that has been received on the booking.
Balance Due
The net balance due without the commission.
Final Due
The final payment date.
Option Date
The date by which the deposit must be paid.
NOTE: The screen response "VOYAGE IS NOT ACTIVE" is an indication that the cruise line has control of the booking and modifications may NOT be made online.