Group Policy
CONTENTS
1. A group consists of ten or more berths at double occupancy.
2. Quantities in groups are based on berths or beds, not staterooms.
3. Each agency may have one group per ship, per trade, per month.
To request additional groups, please call the cruise line Group Department.
4. Changes on individual bookings must come from the agency listed on the booking.
5. All bookings made by your agency on a sailing on which you have a group automatically become part of the group and receive amenities unless the promotion on the booking specifically prohibits it.
6. 3rd and 4th passengers do not count towards the group, receive amenities or get a group discount.
7. The standard Tour Conductor count is 1 for 16. When the TC count is 1 for 16, it means that 16 guests must be booked, and the TC berth will be assigned at finalization. When the TC count is 1 for 12, it means that 12 guests must be booked, and the TC berth will be assigned at finalization, etc.
1. As a general rule, all sailings (other than Sampler cruises and Coastal cruises) regardless of trade or length of cruise, will require 16 full fare (double occupancy or single) passengers in order to earn one tour escort berth.
2. Tour escort berths are not earned on Sampler and Coastal cruises.
3. Air - standard air add-ons apply
4. Third and Fourth berthed passengers do not count toward Tour Conductor’s or Tour Leader’s.
5. TC (Tour Conductor) - Aware of Status, TL (Tour Leader) - unaware of Status.
6. Escort fares do not include hotel packages, land tours, transfer fees, and taxes fees & port expenses.
7. Name of escorts must be provided at finalization; space must be booked prior to finalization from contract allotment.
8. Berth assignment is at discretion of the cruise line and is based on the lower berth average fare of the group.
9. The escort berth has no "cash" value. No refunds or future cruise credits issued in the event of a cancellation or early termination of the cruise. Taxes fees & port expenses are refunded
10. Tour escorts are only earned if a group allotment has been established.
11. A Tour Leader will earn past passenger status for future sailings; a tour conductor will not.
12. Escorts are part of the allotment and are subject to availability at the time of booking.
Tip: You should book the passengers you plan to designate as Tour escorts as soon as possible to ensure space availability.
13. If the Tour Conductor (the true group leader) wants to sail in a higher category than earned, the earned discount (value of the TC berth assigned by the cruise line) will be deducted from the price of the preferred category.
1. Amenity points may vary on a voyage dependant on when the group is created.
2. Sometimes amenities are given as promotions, and may not be assigned using the points on the voyage. For example, a promotional flyer may be sent to Travel Agency’s advertising "1 for 10 Tour Conductor’s on all Mexico voyages" for certain dates.
3. Amenities can be used in any fashion your agency prefers
- Agency’s may choose Group Amenities from a list broken down by types. Each group may choose one amenity from each amenity type (except for type "G") not to exceed the total points earned. Refer to the Promos/Amenities field help to review the list of amenities.
- Cannot double up or combine amenities, for example a 1% override with a 2% override.
4. Amenities should be selected at group set-up, but may be added or changed up to final payment date. Please contact the cruise line Group Department to assign or change amenities
- Create Group
- Group Allotment Selection
- Group Allotment Information
- Group Details
- Group Search
- List of Groups
- Group Financial Totals
- Group Financial History
- Group Air Fare
- Group Pricing Detail